CAREERS AT XTERRA

XTERRA WETSUITS, XTERRA BOARDS and XTERRA SURF

POSITION

We are seeking a full-time employee to join our customer service team. This role would be suitable for an outgoing athletic minded person with customer service or retail sales experience.

ESSENTIAL RESPONSIBILITIES

- Interact professionally and effectively with customers in person, over the phone, and via email
- Open and maintain customer accounts by recording and updating information
- Take, process and track customer orders
- Represent company at expos and events
- Manage online returns, exchanges and warranties
- Provide support for other departments

    QUALIFICATIONS

    - Bachelor's degree preferred but not required
    - Experience in retail sales, account management and/or customer service
    - Experience with Microsoft Word and Excel
    - Ability to exercise discretion and independent decision making
    - Must be creative and possess strong conceptual thinking ability
    - Must be a self-starter, self-managed, motivated and have the ability to multi-task
    - Strong written and verbal communication skills
    - Athletic minded. Background in Triathlons or Surfing a plus
    - Capable of multitasking

    ELIGIBILITY REQUIREMENTS

    - Must be 18 years or older
    - Must be eligible to work

    PHYSICAL DEMANDS/ WORKING CONDITIONS

    Position requires use of standard office equipment and light lifting of inventory.

    EXPOSURE TO:

    Sales, Customer Service, Business Development, and Retail Sales.

    Other Details

    Please submit a resume and brief cover letter to resumes@xterrawetsuits.com.