WARRANTY

XTERRA SURF wetsuits are warranted against manufacturing and material defects for (1) year from the date of purchase.

Proof of purchase is required and is only applicable to the original owner of a new wetsuit, and is not transferable.

It is not applicable to outlet, expo, rental, used, demo suits or suits purchased on-sale.

XTERRA SURF suits that are purchased directly from this website on-sale come with a 90-day limited warranty.

XTERRA SURF suits that are purchased directly from this website as a “FINAL SALE” are Final and are not under warranty.

Manufacturing and material defects covered under the limited warranty include seam separations and stitching failures caused by a defect in manufacturing.

XTERRA SURF retains the right to determine whether damage is caused by normal wear and tear, non-manufacturing issues, accidents, misuse, improper care or negligence.

XTERRA SURF also retains the right to approve or reject warranty claims at their discretion; refunds are not an option for approved warranty claims. If your warranty is approved, your suit will be repaired only. 

DAMAGE COVERED UNDER WARRANTY:

  • Seam failures caused by manufacturing defects. 
  • Stitching failures or separations caused by manufacturing defects. (Please keep in mind that some seam failures are due to overuse or normal wear and tear and are not manufacturer defects)

 

DAMAGE NOT COVERED UNDER WARRANTY:

  • Neoprene tears and punctures
  • Normal wear and tear
  • Zippers